Support & Maintenance
Software that stays reliable after launch
Monitoring, incident response, upgrades and advisory support for ERPNext, core banking systems, websites and custom software — on a retainer sized to your risk.
Monitoring, incident response, upgrades and advisory support for ERPNext, core banking systems, websites and custom software — on a retainer sized to your risk.
Trusted by teams building on Fineract, ERPNext and mobile money rails
Monitoring, incident response, upgrades and advisory support for ERPNext, core banking systems, websites and custom software — on a retainer sized to your risk.
24/7 automated monitoring with alerts before small issues become outages.
Defined response times for issues, from minor bugs to production incidents.
Planned, tested upgrades for ERPNext, frameworks and server software.
Regular patching cadence so known vulnerabilities don't sit open.
Ongoing optimisation as data volume and user load grow.
Ongoing access to our team for architecture and roadmap decisions.
A SACCO's core banking platform needs a different support tier to a marketing website. We size retainers to actual business risk, not a one-size-fits-all package.
Because we often built the system in the first place — or have deep experience with ERPNext, MifosX and similar platforms — support starts from real understanding, not a cold handover.
A clear, staged approach so you always know what's next.
We review the current system's health, risks and support gaps.
We agree response times and scope matched to how critical the system is.
We monitor, fix and patch under the agreed SLA.
We review incidents, performance and roadmap every quarter.
Tell us what you're trying to fix or build — we'll recommend the right approach, no obligation.