Product

Support Console — modern ticketing inside a legacy core-banking UI

A React-based customer support console that embeds via iframe into legacy systems like MifosX, giving staff ticket lists, priority colour-coding and resolve workflows without a system-wide rewrite.

Support Console — modern ticketing inside a legacy core-banking UI
Support Console
Capabilities

What Support Console does

  • Embeds via iframe into existing legacy applications, no full rewrite required
  • Real-time ticket list polling with priority colour-coding
  • Resolve confirmation dialogs to prevent accidental closures
  • Built with React 19, TanStack Query and shadcn/ui for a modern, fast interface
FAQ

Support Console — frequently asked questions

Still have questions? Talk to our team →

No — it's designed to embed into an existing legacy application via iframe, adding modern support tooling without a rewrite.

A real deployment: porting an AngularJS support controller in a legacy MifosX application to a modern React console.

Yes, priority levels, statuses and resolve workflows are configured to match your team's process.
Related

Related pages

Ready when you are

Curious about Support Console?

We can walk you through a live demo and talk about adapting it to your systems.