Guides & Glossary

ERP, integration and fintech terms explained plainly

Short, practical explanations of the terms we use most — for teams evaluating ERPNext, core banking or mobile money integration for the first time.

ERP, integration and fintech terms explained plainly

ERPNext

An open-source enterprise resource planning system built on the Frappe framework, covering finance, inventory, HR, CRM and more in one application.

Frappe

The open-source web application framework that ERPNext is built on. Custom Frappe apps extend ERPNext beyond its default modules.

MifosX

An open-source core banking platform for microfinance institutions and SACCOs, built on the Apache Fineract engine.

Apache Fineract

The open-source core banking engine underlying MifosX, handling accounts, loans, savings and transactions.

USSD

Unstructured Supplementary Service Data — the *123# style menu system used for mobile money on any phone, including without internet access.

Reconciliation

The process of matching transactions recorded in one system (e.g. mobile money) against another (e.g. a core banking ledger) to confirm they agree.

Loan restructuring

Modifying an active loan's terms — schedule, amount or interest — typically to help a borrower in difficulty, without closing the original loan.

ESS (Employee/Employer Self-Service)

A portal allowing employees or employer HR teams to initiate loan applications or view payroll-linked lending data, often integrated with core banking.

WebRTC

A browser technology enabling real-time audio/video communication without installing a separate app — used in our teleconsultation platforms.

Multi-tenant SaaS

Software architecture where one deployment serves multiple separate clients (tenants), each with isolated data, from a shared codebase.

Portfolio at risk (PAR)

A lending metric showing the percentage of a loan portfolio with overdue payments, used to gauge lending risk.

Offline-first

An application design approach where core functions work without an internet connection, syncing data once connectivity returns.

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